Online Security Privacy Policy

In this Privacy Policy we describe how Reason Cybersecurity Ltd. (“we”, “our” and “us”) collects, uses and handles your information when you use Online Security (the “Software”). Your use of the Software is indicating that such updated terms and conditions are accepted and agreed by you.

This Privacy Policy is incorporated into and is subject to the following terms and conditions (“TOS”), based on the edition you are using: https://reasonlabs.com/platform/products/extension/terms.

Please note that you are not legally required to provide us with any personal data, and may do so (or avoid doing so) at your own discretion. If you wish not to accept these terms and conditions or any update thereto, or you do not wish to provide us with your personal data, or to have it processed by us or any of our Third Party Service Providers (defined in Section 3) as described below, your only recourse is not to download or use the relevant Software and to uninstall it. As we may make available certain content, software or services of third parties, it is clarified that such content, software and services are not covered by this Privacy Policy. Any use or download (as applicable) of the Software by you, is indicating that you consent to our use of your information in accordance with this Privacy Policy.

Please note that in the event that you ask us to exercise any of your rights under this Privacy Policy or any applicable law, we may ask you to (i) provide us with certain credentials to make sure that you are the person you claim you are; (ii) provide us with further information, so we can understand the nature and scope of the information you request to access, and avoid the disclosure of personal information related to others. We will retain such additional information for legal purposes (e.g., as proof of the identity of the person submitting the request).

1. What kind of information we collect?

When using and accessing our Software, we may collect information (i) of technical nature (as applicable), including your IP address, activity log of your use of the Software, user agent, information about your browser and operating system, URLs, cookies, extensions data, and browsing history, and if you chose to download a file, run a scan or use the real-time protection services, we will also collect such files; and (ii) time and date of certain events related to the Software (such as launching and scanning, updating and uninstalling the Software), activity log of your use of the Software and the most used features of the Software. In addition, we may collect the downloaded files and URLs, cookies data, notifications and browsing history.

2. How we use the collected information

We use the information collected from you as necessary for the performance and facilitation of our Software, including for the following purposes:

  1. To provide, support and operate the Software as well as to further develop, enhance and improve our Software and your user experience with our Software.

  2. To communicate with you, including for support purposes, and for sending you Software -related information such as invoices, updates, security alerts.

  3. To comply with applicable legal obligations.

  4. To detect and prevent fraud, security and other issues of technical nature.

  5. We may also use or share your information to operate our business, including for debugging, support, security, business analysis and improving our Software (as more fully described in Section 3© below).

3. How we share information?

  1. If we have a good faith belief that disclosure is permitted by law or is reasonably required to: (i) comply with any law, regulation or legal requirement by any court or regulatory or governmental authority, or such other disclosures reasonable required to establish, protect, maintain or exercise our legal rights; or (ii) enforce this Privacy Policy or any agreement between you and us (including, but not limited to, the TOS).

  2. In the event of an event of a merger, acquisition, reorganization or sale of assets, your information may be transferred or sold.

  3. Third Parties. We have partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider (s)”). Such Third Party Service Providers may have access to your personal information, depending on their specific purposes and roles in enhancing and facilitating our Software, and may only use such information for limited purposes determined in our agreements with them.

    The Third Party Service Providers we are currently engaging are:

    Please note that we may share the following categories of personal information with Third Party Service Providers for a business purpose: online identifier, internet protocol address, country, state and city, external ID, Zip Code, Facebook Click ID or other similar identifiers; commercial information.

  4. With our corporate affiliates - from which we receive services, such as IT, security, storage, and other internal operations.

  5. To detect and prevent fraud, security and other issues of technical nature.

  6. To protect our rights as well as the rights of our users.

4. Information about children

This site is not intended for, or designed to attract, children. We do not collect personally identifiable information from any person we actually know is an individual under the age of 13. If you become aware that your child has provided us with personal information, please contact us at support@reasonlabs.com.

5. About or advertising policies

We utilize third party vendors such as Google to provide advertising on our Website. These vendors, including Google, use cookies to serve ads based on a user' s prior visits. Further, cookies are set in order for us to provide our Software and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience. Google' s use of cookies enables them and their partners to serve ads to users based on their visit to our web site and/or other sites on the Internet. Users may opt out of the use of the DoubleClick cookies for interest-based advertising by visiting the ads preference manager. You may also visit aboutads.info to opt out of a third-party vendor' s use of cookies for interest based advertising.

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

6. GDPR Data Subject Rights

If you are located in the European Economic Area, United Kingdom, and Switzerland, the following provisions apply to you –

We act as controllers and process personal information as necessary for the performance of our agreement with you.

When we process your personal information upon your usage of our Software, we do so on the basis of your consent. Providing such personal information and using our Software, as well as your acceptance of this Privacy Policy and our TOS, shall be deemed as your consent to the processing of your personal Information for all purposes detailed under this Privacy Policy. If you wish to revoke your consent, please contact us at support@reasonlabs.com.

We may also process your personal information in order to comply with applicable legal requirements and/or obligations, and to support our legitimate interests in improving and maintaining our Software.

Please note that you have the following rights: (i) to request access to the personal information that we hold about you, (ii) to block or restrict the processing of your personal information, (iii) to ask that we erase or rectify your personal information (that we process as controllers), and (iv) to withdraw your consent for the processing your personal information.

To submit a request for exercising your rights, please contact us at the following address: support@reasonlabs.com. Note that the processing of your request is subject to verification of your identity.

If we have not addressed your concerns, note that you also have a right to file a complaint with the applicable supervisory authority (e.g. of your domicile or country).

Note that we will transfer your information to the United States based on the Standard Contractual Clauses. If you wish to receive a copy of these clauses, please contact us through the below contact details.

7. CCPA Data Subject Rights

The California Consumer Privacy Act (“CCPA”) provides California residents with certain rights over their personal information (subject to certain exceptions), such as: (a) you may ask that we disclose certain information about our collection and/or use of your personal information during the past 12 months; (b) you may ask that we delete the personal information we have collected from you and retained; (c) you may opt-out of the ‘sale’ of your personal information by a business; (d) we shall not unlawfully discriminate against you for exercising the above mentioned rights. To submit a request for exercising your rights, please contact us at the following address: support@reasonlabs.com. Note that the processing of your request is subject to verification of your identity.

For purposes of the CCPA, this clause shall serve as a notice of the right to opt-out of ‘sale’ of personal information.

Note that we may disclose personal information to third parties that are business partners or authorized Service Providers, who have accepted our contractual limitations as to their disclose, use and retention of such personal information.

8. Retention

We will store information collected from you as long as you are using our Software, or as long as it is reasonably necessary for us to provide you with the Software. Once you delete our Software, please send an erasure request in accordance with the above procedure.

9. How can we modify this Privacy Policy?

We may revise this Privacy Policy from time to time, and will post the most current version on our website. Accordingly, please visit this Privacy Policy regularly to check for any changes.

10. How can you contact us?

If you have any questions, comments or concerns regarding this Privacy Policy and/or our practices, please send an e-mail to support@reasonlabs.com.