Thanks for using Safer Web. Here we describe how Reason Cybersecurity Ltd. collects, uses and handles your information when you use the Safer Web applications (including both the desktop and mobile versions) (the "Software" or "Safer Web"). Your use of Safer Web is indicating that such updated terms and conditions are accepted and agreed by you.
1. What kind of information do we use and collect?
- When using Safer Web, we may use and collect information of technical nature, including your IP address, activity log of your use of the Software (such as time and date of certain events related to the Software, including launching and scanning, updating and uninstalling the Software, and the features of the Software you use the most), user agent, information about your operating system, browser type and version. In addition, when purchasing the Software, your email address and name, as provided by you, will be collected by us and will be used by our third party service providers for processing payments, and by us for sending you messages about Safer Web, if applicable, and for promotional purposes.
- We use technologies like cookies and pixel tags to provide, improve, protect and promote our services. For example, cookies help us with things like understanding how you are interacting with our services, and improving them based on that information. You can set your browser to not accept cookies.
2. How we use the collected information
We use the information collected from you as necessary for the performance and facilitation of our Software, including for the following purposes:
- To provide, support and operate the Software as well as to further develop, enhance and improve our Software and your user experience with our Software.
- To communicate with you, including for support purposes, and for sending you Software- related information such as invoices, updates, security alerts.
- To comply with applicable legal obligations.
- To detect and prevent fraud, security and other issues of technical nature.
- We may also use or share your information to operate our business, including for debugging, support, security, billing and auditing, business analysis and improving our Software (as more fully described in Section 3 below).
3. How do we share information?
- In the event of an event of a merger, acquisition, reorganization or sale of assets, your information may be transferred or sold.
- Third Parties. We may engage certain third parties in connection with maintenance, analysis, audit, payment and development services. We may provide such third parties with your information. The third parties we are currently engaging are:
- NextDNS, as the DNS resolver providing the DNS services. You can read about NextDNS’s practices with respect to the protection of your information at: https://nextdns.io/privacy. Please note that by default, NextDNS stores statistical usage data based on the last three (3) months of use. You can customize that value via the Statistics tab included in the Safer Web;
- Amazon Web Services, Inc. servers to process your information. You can read about the measures taken by Amazon to protect the security of their servers and your information at: https://aws.amazon.com/security/;
- With our corporate affiliates - from which we receive services, such as IT, security, storage, and other internal operations.
- To detect and prevent fraud, security and other issues of technical nature.
- To protect our rights as well as the rights of our users.
5. Data Subject Rights
If you wish to exercise your privacy rights under any applicable law, including the EU or UK General Data Protection Regulation (collectively, the “GDPR”), the Swiss Federal Act on Data Protection (the “FDPA”), the California Consumer Privacy Act (the “CCPA”), the California Privacy Rights Act (the “CPRA”) and the Virginia Consumer Data Protection Act (the “VCDPA”). please send us an email to: firstname.lastname@example.org. We will make reasonable efforts to accommodate your request, as applicable to privacy laws. Please note that we may ask for additional information, in order to authenticate and validate your identity and process your request (including personal data).
You may have different privacy rights, depending on your country or state of residence, please see further details in the sub-sections below (as applicable to you):
- European Economic Area (“EEA”) and United Kingdom (“UK”) and Switzerland:
If you are located in the EEA, UK or Switzerland, the GDPR or FDPA (as applicable) apply to you.
We act as controllers and process personal information as necessary for the performance of our agreement with you.
We may also process your personal information to comply with applicable legal requirements and/or obligations, and to support our legitimate interests in developing, maintaining, and improving our Software.
Please note that under the GDPR or FDPA you may the following rights (each, to the extent available under the law which applies to you):
- Right to Access: You have the right to request access to the personal information that we hold about you.
- Right to Receive Information: You have the right to receive information concerning the processing of your personal information.
- Right to Block: You have the right to request to block or restrict the processing of your personal information.
- Right to Erasure (Deletion): You have the right to ask that we erase (the “right to be forgotten”) and rectify your personal information (that we process as controllers).
- Right to Object: You have the right to object to processing, which is based on our legitimate interests.
- Right to Withdraw Your Consent: You have the right to withdraw your consent for the processing of your personal information.
To submit a request for exercising your rights, please contact us at the following address: email@example.com. Note that the processing of your request is subject to verification of your identity.
If we have not addressed your concerns, note that you also have a right to file a complaint with the applicable supervisory authority (e.g., of your domicile or country).
- United States of America:
If you are a resident of California or Virginia, the CCPA, CPRA or VCDPA (and/or similar state laws, as applicable) apply to you, and this section explains your rights under State privacy laws and contains disclosures required by law.
For the purposes hereof, we collect personal information as a business (as defined under applicable privacy state laws). Such information is used and disclosed for “business purposes”.
Please note that under the CCPA, CPRA or VCDPA (and/or similar state laws, as applicable) you may the following rights (each, to the extent available under the law which applies to you):
- Right to Know: You have the right to know the categories and specific pieces of personal information that are being collected about you.
- Right to Disclose: You have the right to ask that we disclose certain information about our collection and/or use of your personal information during the past 12 months.
- Right to Delete: You have the right to ask that we delete the personal information we have collected from you and retained.
- Right to Opt-Out: You have the right to opt out of the 'sale' of your personal information by a business.
- Right to Equal Service and Price: You have the right not to receive discriminatory treatment for exercising the mentioned rights.
To submit a request for exercising your rights, please contact us at the following address: firstname.lastname@example.org. Note that the processing of your request is subject to verification of your identity. You may also appoint an authorized agent to exercise these privacy rights on your behalf (subject to certain limitations such as identity verification process and the submission of written approval to act on your behalf).
6. Retention of Personal Information
We will store information collected from you for as long as you are using our Software. If you decide to uninstall the Software, your data will be retained for an additional period of 30 days, following which, it will be deidentified.
8. How can you contact us?
9. Representative for Data Subjects in the EU and UK
We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact. Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website: https://prighter.com/q/12015696620